Your data, handled with care and clarity.

01. About this policy

This policy explains how Gold Stock Data Ai Pty Ltd (we, us, our) manages personal information across our website, goldstockdataai.site, and our business providing data analytics and AI solutions for the gold and resources sector. It applies to all personal information we hold, including information about clients, prospective clients, suppliers and website visitors.

Where this policy refers to the APPs, it means the Australian Privacy Principles set out in Schedule 1 of the Privacy Act 1988 (Cth).

02. Information we collect

The kinds of personal information we commonly collect and hold include:

• Identity and contact details — your name, email address, employer or company name, and your role or title.
• Enquiry and project details — the content of your messages, briefs, quote requests and correspondence with us.
• Website usage data — pages viewed, referring website, browser and device type, and approximate location derived from your IP address.

We do not ordinarily collect sensitive information (such as health information) and will only do so with your consent or where the law permits.

03. How we collect personal information

We collect personal information directly from you wherever practicable — for example, when you complete a form on this website, send us an email, or request a quote. We also collect some information automatically through cookies and analytics tools when you browse our site (see section 08).

Occasionally we may receive personal information from third parties, such as a colleague who refers you to us or a business partner you deal with. Where we do, we handle it in accordance with the APPs and this policy.

04. How we use personal information

We use personal information for the primary purpose for which it was collected, and for related purposes you would reasonably expect. These purposes include:

• responding to your enquiries and providing information about our services;
• preparing quotes and proposals, and delivering data analytics and AI engagements;
• managing our client and supplier relationships, including invoicing and administration;
• improving the content, performance and security of our website;
• meeting our legal, accounting and regulatory obligations.

We will not use or disclose personal information for another purpose unless the APPs permit us to do so, or you have given consent (see APP 6). Where we collect information via our website forms, we will notify you of the purposes of collection as required by APP 5.

05. Disclosure of personal information

We do not sell, rent or trade personal information. We disclose it only to the extent necessary to run our business and deliver our services, including to:

• service providers who assist us with cloud hosting, email delivery, analytics and website operation, under contractual confidentiality obligations;
• professional advisers such as accountants, auditors and lawyers, where reasonably required;
• government bodies, regulators or law enforcement, where we are required or authorised by law.

06. Overseas disclosure

Some of the service providers we use may store or process personal information on servers located outside Australia. Before disclosing personal information overseas, we take reasonable steps to ensure the recipient does not breach the APPs, consistent with APP 8. Where it is not practicable to obtain details of every overseas recipient, we make this policy available and will provide further information on request.

07. Data quality and security

We take reasonable steps, having regard to the APPs, to ensure the personal information we collect is accurate, up to date and complete (APP 10), and that it is protected from misuse, interference, loss and unauthorised access, modification or disclosure (APP 11).

Practical safeguards include encrypting data in transit, restricting access to personnel who need it, using reputable cloud providers with strong security practices, and retaining personal information only for as long as necessary for our purposes or as required by law, after which it is securely destroyed or de-identified.

Client project data is handled under the confidentiality terms of our engagement, and we treat the commercial sensitivity of resources-sector data with corresponding rigour.

08. Cookies, analytics and direct marketing

Cookies and analytics. Our website uses cookies and similar technologies to understand how visitors use the site and to improve its performance. Most of this data is aggregated and is not used to identify you personally. You can control or delete cookies through your browser settings; doing so may affect some features of the site.

Direct marketing. Where you have consented or where the APPs otherwise permit (APP 7), we may send you news, insights or offers relating to our services. Every marketing email includes a simple way to opt out, and you can opt out at any time by emailing ceo@goldstockdataai.site. We will action your request promptly and will not charge you for it.

09. Access, correction and complaints

Access and correction. You may request access to the personal information we hold about you (APP 12) and ask us to correct information that is inaccurate, out of date or incomplete (APP 13). Send your request to ceo@goldstockdataai.site; we will respond within a reasonable period, ordinarily within 30 days. In limited circumstances we may decline a request where the APPs allow, and we will explain why.

Complaints. If you believe we have breached this policy or the APPs, please contact us first with the details of your concern. We take every complaint seriously, will acknowledge receipt promptly, and will investigate and respond within a reasonable time.

If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) via www.oaic.gov.au or by writing to GPO Box 5218, Sydney NSW 2001.

10. Changes to this policy and contact

We may update this policy from time to time to reflect changes in our practices, technology or legal obligations. The current version is always published on this page, along with the date of the latest revision. We encourage you to review it periodically.

If you have any questions about this policy, or about how we handle personal information, please contact our Privacy Officer: